Upside Down Management

"A refreshing, no-nonsense business book – a must read"
—Charles Dunstone, CEO, Carphone Warehouse

There's a lot of hot air in the world of business. Wouldn't it be nice just to hear some common sense?

That's exactly what John Timpson has got. After four decades running his family business and turning it into one of the high street's biggest success stories, he really knows what works and what do...