Confirmative Evaluation

List of Figures, Tables, and Performance Support Tools xv

Acknowledgments xvii

Introduction: Getting the Most from This Resource xix

PART 1 The Challenge

Chapter 1: Full-Scope Evaluation: Raising the Bar 3

Evaluation: The Full Scope 5

Comparing the Four Types of Evaluation 11

Evaluation: Full-Scope Model 15

Challenges to Ful...